Q1. Is Lyikea a Local Brand or International Brand?
* Lyikea is Pakistan’s local brand Established in 2018.
Q2. Are Lyikea’s products local made or China?
* Every product is manufactured in China and imported to Pakistan under Lyikea’s brand name.
Q3. Does Lyikea have a physical outlet?
* Yes, Lyikea’s outlet is located in PWD Islamabad, where customers can walk in and buy products on spot.
Q4. Is Lyikea just an online store or has a physical store?
* Lyikea operates both on an online platform and Physical store.
Q5. In how many cities does Lyikea have their outlet or offices?
* Currently Lyikea’s Outlet is operational in Islamabad and its office is Located in Karachi.
Q6. Does Lyikea provide home delivery?
* Yes, Lyikea provides home delivery (charges applied)
Q7. What courier service does Lyikea use to deliver the products?
* Lyikea deliver their products through different courier services (Leopards and Call Courier are currently in contract with Lyikea for delivery services)
Q8. Does Lyikea have COD service?
* Yes, COD service is available all over Pakistan where the courier company can reach us.
Q9. Does Lyikea accept online payment through Credit Card?
* Yes, online payment is accepted on our website through secure and trustworthy payment channels.
Q10. How long it takes to deliver a parcel?
* We deliver the products within 3 to 4 days once your order is confirmed.
Q11. How do I track my order?
* Customer will get SMS from courier service with their order ID and tracking number within a day after the confirmation of their order.
Q12. What is your estimated delivery time?
* 3-5 working days
Q13. How sustainable are your products?
* Our imported products are 100% original and authentic.
Q14. Do you have return/exchange policy?
* We offer returns within 5 days after the delivery.
Q15. do you have an option for urgent delivery?
* Yes, with extra charges.